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Sprint pulling a calling scam? [Nov. 28th, 2007|07:34 pm]
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ok, just minutes ago, a woman with an Indian accent identified herself as an agent of Sprint (866-463-3021), and said don't worry, the call wouldn't cost me, and informed me that Sprint was currently rewarding some of their best customers with a free cell phone. I immediately asked for how long, and she said yes, for a two year contract. It sounded like they were offering free service too, so I asked if it was totally free and she said yes. I think she didn't understand my question about it being totally free. I must assume she was merely talking about the phone. She did mention that it would be for a new line, separate from the one I have now. That's why I kept asking if everything was free. Anyway, exactly after she guaranteed it was free, the connection was lost. So I call back and of course it's a recording.

Anyone else get one of these calls?

[User Picture]From: diermuid
2007-11-29 04:52 am (UTC)
I work for Sprint, haven't heard of it, but there are a LOT of resellers offering different promotions, it's hard to tell.
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[User Picture]From: moskevyu
2007-11-29 04:52 am (UTC)
About a month ago, I started getting calls from Sprint that would switch me to some rude operator who said there was a trouble with their auto-dialer and hung up. This was seriously 10+ times a day.

I'm already a Sprint customer and they already have on file that I don't appreciate sales calls. They get enough money out of me as it is.

I called Sprint's regular customer service number and told them what was going on and how rude the operator was. Sprint's CS asked what the originating number was and the calls stopped within the same day. Prior to that, the most annoying thing Sprint ever did was send marketing texts once or twice a week. Not sure what to think on this Indian caller. I think the safest thing to do is call Sprint and let them know about it. I worry that it might not be legit. You can go into the Sprint phone stores and get the free cell phone (with service contract). I don't trust this kind of thing over the phone.
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From: spicy_mustard
2007-11-29 11:01 pm (UTC)
I had a couple calls from what sounded like an Indian call center, but usually she would ask if I wanted to renew my contract for an invoice credit, which was a promotion I'd seen through mailers. But I wasn't certain if it made me ineligible for upgrade pricing if I chose to buy a new phone shortly thereafter, so I politely turned down those offers. (I've since reupped by upgrading after my previous phone was stolen. I'm simply not going to reup simply for a credit, especially if I decide I want to go to a different provider.)
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